An invoice is issued but the collection is not cleared; an order has no delivery note.
How do you find broken document chains in Logo?
When a document in a chain lacks a predecessor or a successor, for example an invoice whose collection is not cleared, every report fed by it drifts. iyibir Pulse follows processes by their chains, not by a module list: order to cash, procure to pay, inventory, production and record to report. It lists the broken link together with its evidence.
Why it happens
- Documents are entered by different people on different days; nobody sees the whole chain.
- An intermediate step is skipped: a delivery note is never issued or a voucher never created.
- A last step such as open-item clearing is postponed and forgotten.
How it is solved in general
Draw the chain
Write down the document order of your process: order, delivery note, invoice, voucher, due date, collection, open-item clearing.
Count the links
Check whether each document connects to its predecessor and successor.
List broken ones by document number
Record findings with numbers you can open and verify in Logo.
Close the chain and count again
Complete the missing link and repeat the same count.
With iyibir Pulse
- Measures along seven quality dimensions: chain integrity, completeness, validity, accuracy, consistency, timeliness and uniqueness.
- Eight processes: order to cash, procure to pay, inventory and warehouse, production, record to report, e-transformation, master data, usage and discipline.
- Quick, Standard and Deep scans; Deep follows the chains end to end.
- Order
- Delivery note
- Invoice
- Voucher
- Due date
- Collection
- Clearing
Linked Broken link
The drawing explains the concept; the numbers are examples.
Frequently asked
What separates Quick, Standard and Deep scans?
In all three the full scope is measured and the score comes from the same scope. The difference is depth of inspection: Quick does not dig, Standard does a limited inspection, Deep follows chains end to end. Credits depend on the mode.
Do checks vary by sector?
Yes. Logo Edge series and sector set the expectations and thresholds; a check that does not apply does not lower the score.
Other problems
Why do Logo reports come out wrong, and how do you find the cause?
Pulse scans the data the report rests on and shows the broken link with its evidence.
How it is solvedWhy do reports become unreliable when entries reach Logo late?
Pulse finds late and bulk entries and shows how far behind each process runs.
How it is solvedHow do you notice the Logo Edge features you are not using?
Pulse gently points out features you are not using but your data calls for; your score does not drop.
How it is solved