We do not really know what Logo Edge can do, and nobody walked us through it.
How do you notice the Logo Edge features you are not using?
Customers often do not know Logo Edge features, such as the link between an account and a salesperson, and the dealer has not been able to explain everything. iyibir Pulse looks at your data and lists features your data calls for but you do not use, as an awareness note. An unused module does not lower your score.
Why it happens
- At set-up only the need of that day was defined; later needs are handled by hand.
- A user left and the knowledge left with them; the feature is still there but nobody knows.
- Without the feature, data ends up somewhere else, entered by hand and scattered.
How it is solved in general
List the manual work
Identify repeated jobs that run on spreadsheets or handwritten notes.
Check whether a feature exists
Review with your consultant whether each manual job has a counterpart in Logo Edge.
Prepare the data
Before switching a feature on, make existing records clean and consistent.
Measure the effect
Once the feature is live, run the same check again and see the difference.
With iyibir Pulse
- Lists features your data calls for but you do not use, as awareness.
- For modules your series does not include, it leaves a polite note only; the score is not lowered.
- Logo Edge series and sector are chosen once; expectations and thresholds follow.
- Next to a finding, “Request a clean-up service” asks an iyibir expert for help.
- In use
- In use
- In use
- Account-to-salesperson linkA feature your data calls for but you do not use
- In use
- Module not in your seriesA polite note; the score does not drop
The drawing explains the concept; the numbers are examples.
Frequently asked
Does a module I do not use lower my score?
No. An unused module does not lower the score; Pulse only gives an awareness note.
Do I need to tell Pulse which Logo Edge series I use?
You choose your series and sector once (a suggestion can be offered). Expectations and thresholds follow from it.
Other problems
Why do Logo reports come out wrong, and how do you find the cause?
Pulse scans the data the report rests on and shows the broken link with its evidence.
How it is solvedWhy do reports become unreliable when entries reach Logo late?
Pulse finds late and bulk entries and shows how far behind each process runs.
How it is solvedHow do you know whether your Logo data is ready before using AI?
Pulse gives your data a grade, so you check the pulse before moving to AI.
How it is solved